Privacy Policy

Privacy Policy

Effective date: July 9, 2026

Smart Control LLC respects your privacy and is committed to protecting the information you share with us through smartcontrolllc.com. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

Who We Are

Smart Control LLC provides security camera installation, access control systems, smart systems, networking, and related technology services for residential and commercial clients in the Greenville, Spartanburg, and Anderson, South Carolina area.

Information We Collect

We may collect the following types of information:

• Information you submit through our contact form, including your name, phone number, email address, and project message.
• Information you provide when you contact us by phone or email.
• Basic technical information collected automatically by the website or hosting environment, such as IP address, browser type, device type, pages visited, date/time of access, and referral source.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests, service inquiries, and support messages.
• Communicate with you about your project or requested services.
• Improve our website, services, and user experience.
• Protect the website against spam, abuse, and security threats.
• Maintain business records and comply with applicable legal obligations.

Contact Form Submissions

When you submit a form on our website, the information you enter may be delivered to Smart Control LLC through email and a private Telegram business notification so we can respond to your request. Form submissions may also include campaign attribution such as UTM parameters when you arrived through a tagged link. We do not sell or rent your contact information.

Cookies and Technical Data

Our website uses security and performance technologies needed to operate the site and reduce spam. We also use Google Analytics 4 to understand page visits, referral sources, device categories, contact-form activity, and interactions such as phone or email link clicks. Google Analytics may use cookies or similar identifiers. Campaign parameters may be stored in your browser for up to 30 days so a submitted quote request can retain its original referral context.

Sharing of Information

We do not sell your personal information. We may share information only in limited situations, such as:

• With service providers who help us operate the website, email, hosting, or business systems.
• When required by law, court order, or legal process.
• When necessary to protect our rights, website, customers, or business operations.

Data Retention

We retain submitted contact information for as long as reasonably necessary to respond to inquiries, maintain business records, follow up on requested services, and meet legal or operational obligations.

Third-Party Services

Our website relies on service providers for hosting, email delivery, analytics, spam prevention, and private business notifications. These providers may process technical or submitted data only as needed to provide those services. Current website providers may include Namecheap hosting services, Google Analytics, email infrastructure, and Telegram. Their handling of data is also governed by their own privacy policies.

Your Choices

You can limit analytics through browser privacy controls or blocking tools. If you would like to request that we update or delete information you submitted to us, contact us using the information below. We will review your request and respond as appropriate under applicable law.

Security

We take reasonable steps to protect the information submitted through our website. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or about how your information is handled, contact:

Smart Control LLC
Greenville / Spartanburg / Anderson, South Carolina
Email: office@smartcontrolllc.com
Phone: (864) 668-7007